American Stock Transfer & Trust Company LLC is the registrar, transfer agent and dividend disbursing agent. They are also the administrator of Cincinnati’s dividend reinvestment and direct stock purchase plan. Contact AST for the following services:
ONLINE ACCOUNT ACCESS
To access your account, you can register with AST by:
• Logging on to AST’s website at www.astfinancial.com.
• Clicking Account Access from the Shareholder’s drop-down menu.
• Entering your new account number (available in the upper right hand corner of the letter you received from American Stock Transfer).
• Entering your Social Security number or Tax Identification number.
If you need assistance, please click the Contact Us section at the top of AST’s homepage, or you can reach a customer service representative by clicking the Web Chat button.
TRANSFER AGENT SERVICES
Stock transfer, direct registration, dividend payments, dividend check replacement, direct deposit of dividends, lost stock certificates replacement, duplicate forms (tax, statements and more), change of address, account status and duplicate mailings.
• General Transfer Instructions
• Useful Forms
TELEPHONE AND E-MAIL ASSISTANCE
You may reach an AST representative by calling 866-638-6443 and selecting Option 1 or by calling 718-921-8124. Customer service representatives are available 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.
FOR MAIL INQUIRIES
To contact AST by mail:
Cincinnati Financial Corporation
c/o American Stock Transfer & Trust Company LLC
6201 15th Avenue
Brooklyn, NY 11219
For DRIP transaction processing:
American Stock Transfer & Trust Company LLC
Plan Administration Department
P.O. Box 922
Wall Street Station
New York, NY 10269-0560